Our consultants work with the people.
Hospitality and tech experts help establish the routines, responsibilities and operational discipline that make the venue easier to run. We implement and train alongside the team.
Hospitality operations consulting
In your venue.
Alongside your team.
Expert hospitality consultancy, hands-on implementation and training, and complete Crunch onboarding.
We come into your venue, understand how it runs and help put better processes to work—with your managers and staff.
On-site. Hands-on.
Your venueThe real working day
Your team + oursWorking through it together
Better processes Designed around your operation
Connected systems Crunch configured around the work
A confident team Trained to keep it going
Human expertise. Crunch technology. One working operation.
What we can review
From the stock room
to the way service runs.
Choose an area to see what practical support can look like. Every operation is different; we assess the wider business wherever it matters.
The work, in practice
Stock & Inventory Management
- Review
- How stock is stored, counted and controlled—and who is responsible when the numbers don’t match.
- Work alongside you
- Build practical stock-taking procedures, variance monitoring, waste tracking and clear accountability with the people doing the work.
- Put into practice
- A repeatable count, clearer ownership and a way to follow up on differences.
The work, in practice
Purchasing & Supplier Management
- Review
- Ordering patterns, supplier workflows and the checks between placing an order and receiving a delivery.
- Work alongside you
- Improve ordering discipline, establish purchasing controls and reduce unnecessary buying. Connect supplier records to the stock you actually use.
- Put into practice
- A clearer ordering routine, delivery checks and purchasing responsibilities.
The work, in practice
Recipe & Cost Management
- Review
- Ingredient quantities, yields, costs and the accuracy of the recipes behind your selling prices.
- Work alongside you
- Structure recipes, establish ingredient quantities and costs, and help management distinguish theoretical recipe margin from actual trading results.
- Put into practice
- Usable recipe records and a costing process the team can maintain as prices change.
The work, in practice
Menu Engineering
- Review
- Your menu structure, recipe costs, sales mix and margins alongside the demands each dish puts on service.
- Work alongside you
- Identify opportunities to improve profitability, simplify preparation and make better decisions about pricing, portions and the dishes you keep.
- Put into practice
- Menu decisions grounded in costs, sales and the way your kitchen and bar work.
The work, in practice
Waste & Stock Movement
- Review
- Where inventory goes between deliveries, service and counts—including waste, transfers and adjustments.
- Work alongside you
- Establish recording routines that fit the working day, with clear reasons and responsibilities for stock movements.
- Put into practice
- A clearer trail of what moved, why it moved and who needs to review it.
The work, in practice
Staff Scheduling & Operational Efficiency
- Review
- Rotas, staffing patterns, handovers and the relationship between labour and business demand.
- Work alongside you
- Work with management on scheduling practices and operational workflows, using the appropriate tools in your existing or improved stack.
- Put into practice
- Better-informed staffing decisions and working routines that support the team through service.
The work, in practice
Processes & Best Practices
- Review
- Manual work, inconsistent routines, duplicated systems and bottlenecks across the wider operation.
- Work alongside you
- Simplify, standardise or automate where it helps. Improve how your tools connect, and make responsibilities and handovers easier to follow.
- Put into practice
- Practical procedures and a better-integrated tech stack, with fewer avoidable workarounds.
The work, in practice
Data & Performance Visibility
- Review
- The reliability of your records, the KPIs management uses and how performance is reviewed today.
- Work alongside you
- Establish useful measures and reporting routines. Connect daily records to Crunch analytics, weekly reports and AI-assisted exploration.
- Put into practice
- A regular review of reliable operational data, with a clear next action.
Stock & inventory
The work, in practice
Stock & Inventory Management
- Review
- How stock is stored, counted and controlled—and who is responsible when the numbers don’t match.
- Work alongside you
- Build practical stock-taking procedures, variance monitoring, waste tracking and clear accountability with the people doing the work.
- Put into practice
- A repeatable count, clearer ownership and a way to follow up on differences.
Purchasing & suppliers
The work, in practice
Purchasing & Supplier Management
- Review
- Ordering patterns, supplier workflows and the checks between placing an order and receiving a delivery.
- Work alongside you
- Improve ordering discipline, establish purchasing controls and reduce unnecessary buying. Connect supplier records to the stock you actually use.
- Put into practice
- A clearer ordering routine, delivery checks and purchasing responsibilities.
Recipes & costs
The work, in practice
Recipe & Cost Management
- Review
- Ingredient quantities, yields, costs and the accuracy of the recipes behind your selling prices.
- Work alongside you
- Structure recipes, establish ingredient quantities and costs, and help management distinguish theoretical recipe margin from actual trading results.
- Put into practice
- Usable recipe records and a costing process the team can maintain as prices change.
Menu engineering
The work, in practice
Menu Engineering
- Review
- Your menu structure, recipe costs, sales mix and margins alongside the demands each dish puts on service.
- Work alongside you
- Identify opportunities to improve profitability, simplify preparation and make better decisions about pricing, portions and the dishes you keep.
- Put into practice
- Menu decisions grounded in costs, sales and the way your kitchen and bar work.
Waste & movement
The work, in practice
Waste & Stock Movement
- Review
- Where inventory goes between deliveries, service and counts—including waste, transfers and adjustments.
- Work alongside you
- Establish recording routines that fit the working day, with clear reasons and responsibilities for stock movements.
- Put into practice
- A clearer trail of what moved, why it moved and who needs to review it.
Scheduling & efficiency
The work, in practice
Staff Scheduling & Operational Efficiency
- Review
- Rotas, staffing patterns, handovers and the relationship between labour and business demand.
- Work alongside you
- Work with management on scheduling practices and operational workflows, using the appropriate tools in your existing or improved stack.
- Put into practice
- Better-informed staffing decisions and working routines that support the team through service.
Processes & best practices
The work, in practice
Processes & Best Practices
- Review
- Manual work, inconsistent routines, duplicated systems and bottlenecks across the wider operation.
- Work alongside you
- Simplify, standardise or automate where it helps. Improve how your tools connect, and make responsibilities and handovers easier to follow.
- Put into practice
- Practical procedures and a better-integrated tech stack, with fewer avoidable workarounds.
Data & performance
The work, in practice
Data & Performance Visibility
- Review
- The reliability of your records, the KPIs management uses and how performance is reviewed today.
- Work alongside you
- Establish useful measures and reporting routines. Connect daily records to Crunch analytics, weekly reports and AI-assisted exploration.
- Put into practice
- A regular review of reliable operational data, with a clear next action.
These are starting points, not the limits of the engagement. Your priorities, team and existing systems shape the work.
How it works
See the problem.
Stay for the implementation.
An engagement built around putting improvements into practice, from the first conversation to a team that can keep using them.
- Assess
Initial consultation
Send an enquiry and we’ll arrange an introductory call. Tell us about your venues, current systems, operational challenges and what you most want to improve.
- Improve
On-site operational review
A Crunch consultant visits your venue and works alongside the team. We see how stock, purchasing, recipes, menus, staffing and the wider operation actually function.
- Implement
Recommendations put to work
We agree priorities, then work with management and staff to introduce better processes, restructure workflows and configure the relevant systems. Recommendations become part of the working day.
- Configure
Complete Crunch setup
We onboard your business and configure Crunch around the improved processes, including the records, integrations and reporting relevant to your operation.
- Train
A confident team
Managers and staff learn the new routines and how to use Crunch correctly. We practise the relevant tasks together so the team can continue after the engagement.
- Measure
Time to use the system
Consultancy clients receive an extended free trial of Crunch. Use it in your newly improved operation, review performance and decide on your ongoing subscription.
Configured for your operation
The setup is part of the work.
We build the relevant parts of your Crunch workspace around the processes agreed with your team.
See the platform- Inventory, products & ingredients
- Suppliers & purchasing
- Recipes & menus
- Stock-taking processes
- Waste & stock movements
- POS integrations where applicable
- Reporting & analytics
- Relevant operational workflows
Flexible on-site support
The right time
for the work involved.
We stay involved long enough to help turn recommendations into working processes.
A smaller venue may need one or two days for assessment and implementation. Larger or more complex operations may need a more intensive engagement, including full working days on-site of up to 8 hours.
Scoped with you
Your operation sets the pace.
We agree the priorities, level of support and handover around the changes required. The scope reflects your business, rather than a promise to solve everything in a fixed number of days.
Venue sizeTeam & systemsChanges needed
Crunch + human expertise
Good technology.
A better operation behind it.
Powerful software works best when the operation behind it is designed properly.
Crunch connects the daily work.
The platform brings technology, automation, reporting and AI capabilities to those processes. Reliable records feed your dashboard and weekly reports, so management can measure progress and follow up.
Explore Crunch OSStart with a conversation
What would make
your venue easier to run?
Tell us about your venue, current systems and the changes you’d like help making. We’ll follow up to arrange an introductory call and discuss the right scope.
Prefer email? [email protected]